Presenter
Ilene Bergelson
- How to hear what is actually being said and often ignored
- Needed adjustments for directions given via conference calls and other remote scenarios to be understood and executed accurately
- Ways your own expectations, actions and the level of alignment between will impact your organization's communication culture...and your team's collaborative potential
Key Takeaways
- 1.Targeted communication coaching can enhance an executive's credibility with resistant clients.
- 2.Firms can align team efforts and close communication gaps by adopting specific coaching strategies.
- 3.Viewing challenging exchanges through a new, more productive lens is a learnable skill that improves outcomes.
- 4.Leaders can model a desired communication culture by honing their listening and direction-giving skills.
- 5.Active listening ensures team members feel understood, leading to stronger relationships and better decision-making.
- 6.Collaborative workarounds can change the course of high-stakes group presentations, ensuring a cohesive final product.
The Power of Coached Communication
Effective communication is a cornerstone of organizational success and agile leadership. In this session, international trainer Ilene Bergelson shares discoveries from her coaching practice, revealing how leaders can foster a more cohesive communication culture. The webinar moves beyond theory to provide actionable strategies rooted in real-world challenges faced by executives and their teams.
Real-World Case Studies
Bergelson offers a behind-the-scenes look at specific client engagements, illustrating common communication pitfalls and their successful resolutions.
Enhancing Executive Credibility
The webinar details the case of a promising young executive who struggled to communicate credibly with resistant clients. Participants will hear the strategies employed to build the executive's influence and impact.
Aligning a Mid-Sized Firm
Learn how a mid-sized firm, struggling to align internal efforts and meet leadership's expectations, managed to close communication lapses. The session explores the methods used to create organizational cohesion and accountability.
Collaborating on High-Stakes Presentations
Discover the common pitfalls that occur when high-level subject-matter experts (SMEs) collaborate on important presentations. Bergelson presents the workarounds that transformed a disjointed process into a cohesive and impactful final product.
Practical Skills for Leaders
This interactive session is designed to help leaders apply coaching principles to their own communication practices. Leaders can learn to:
- Model Desired Behaviors: Lead by example through open, honest, and effective dialogue.
- Strategize Critical Conversations: Prepare for high-stakes interactions with clients or team members to ensure clarity and impact.
- Improve Listening Skills: Practice techniques that ensure team members feel heard, leading to better decisions and stronger relationships.
- Give Clear Direction: Hone your ability to provide direction that is clear and easy to follow.
This session delves into the critical role of communication in organizational success, drawing on real-world coaching experiences. It highlights how targeted communication strategies can resolve internal misalignment, enhance external credibility, and foster more productive relationships, making it as relevant today as it was when first presented.
What you'll learn
Participants will gain insight into practical communication challenges faced by executives and teams, and the successful strategies used to overcome them. Key learning points include:
- How to improve credibility and influence when communicating with resistant clients.
- Methods for aligning team efforts and closing communication gaps within organizations.
- Techniques for transforming complex group collaborations into cohesive and impactful presentations.
- Developing a more productive lens through which to view and approach challenging exchanges.
Who this webinar is for
This webinar is designed for a wide range of professionals, particularly those in leadership and management roles, including:
- CEOs and CFOs seeking to foster better communication and alignment within their firms.
- Executives looking to enhance their impact and build stronger professional relationships.
- Team leaders and managers aiming to cultivate a more cohesive communication culture.
- Anyone interested in improving their personal and organizational communication skills.
Why it matters now
Effective communication remains a cornerstone of successful leadership and organizational agility. In today's dynamic work environment, the ability to clearly articulate vision, build trust, and navigate challenging conversations is more crucial than ever. This webinar provides timeless principles and actionable strategies that directly address these ongoing needs, helping leaders to unite teams, resolve conflicts, and drive innovation through powerful communication.
How leaders can apply this
Leaders can apply the insights from this session by actively integrating coaching principles into their daily communication practices. Ilene Bergelson's approaches demonstrate how to:
- Model desired communication behaviors: Lead by example in fostering open, honest, and effective dialogue.
- Facilitate constructive feedback: Encourage peer-to-peer and upward feedback to identify and address communication gaps proactively.
- Strategize critical conversations: Prepare for high-stakes interactions with clients or team members to ensure clarity and impact.
- Promote active listening: Develop and encourage techniques that ensure all team members feel heard and understood, leading to better decision-making and stronger relationships.
About this session
Key takeaways
Watching this webinar gives you grounded, practical perspective on Growth. Expect ideas you can use in leadership conversations, not abstract theory, drawn from Ilene Bergelson's direct experience.
Who this is for
CHROs, HR business partners, talent leaders, executive coaches, organizational development practitioners, and senior leaders who are responsible for systemic collaboration inside their organization.
Why it matters now
Workforce expectations, hybrid work patterns, and AI-driven change keep raising the bar on culture and leadership. Sessions like this help leaders make smarter, more evidence-informed decisions about Growth.
How to apply it
Use the ideas here to challenge a current assumption on your team, design a single concrete experiment in the next 30 days, and bring one finding back to your leadership group for discussion.
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