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    Accessibility Statement

    Effective: June 6, 2026 · Last updated: June 6, 2026

    Living document. We're continuously improving and welcome your feedback.

    Our Commitment

    Best Practice Institute is committed to making our website usable by everyone, including people with disabilities. We believe that access to research on workplace culture, leadership, and organizational excellence should be available to all, regardless of ability.

    Conformance Status & Standards

    We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and we align our practices with the Americans with Disabilities Act (ADA) Title III, Section 508 of the Rehabilitation Act, EN 301 549, and the European Accessibility Act (EAA, Directive (EU) 2019/882). Our designated accessibility contact is accessibility@bestpracticeinstitute.org.

    Accessibility Features

    Our website includes the following accessibility features:

    • Semantic HTML structure with proper heading hierarchy
    • Keyboard navigation support throughout the site
    • Sufficient color contrast between text and background
    • Alternative text descriptions for meaningful images
    • Descriptive link text and ARIA labels for icons
    • Responsive design that works across devices and zoom levels
    • Captions and transcripts for video content where available
    • Skip navigation links for screen reader users
    • Focus indicators on interactive elements

    Known Limitations

    While we work hard to ensure accessibility, some content on our site may not yet be fully accessible. In particular:

    • Some legacy content migrated from our older website may have inconsistent heading structure or missing alternative text. We are systematically reviewing and updating this content.
    • Older video recordings may not yet have closed captions. We are working to add captions to all webinar content.
    • Some embedded third-party content (such as video players) may not fully conform to WCAG 2.2 AA.

    Assistive Technology Compatibility

    Our website is designed to work with the following assistive technologies and combinations:

    • NVDA, JAWS, and Narrator screen readers on Windows
    • VoiceOver on macOS and iOS
    • TalkBack on Android
    • Recent versions of Chrome, Edge, Firefox, and Safari

    Feedback and Contact

    We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need information in an alternative format, please let us know:

    We aim to respond to accessibility-related feedback within 5 business days and will work with you to provide the information or service you need through an accessible alternative.

    Ongoing Improvements

    Accessibility is an ongoing effort. We regularly audit our website, train our team on accessible design and development practices, and incorporate accessibility into our content workflows. This statement will be updated as we make improvements.

    Frequently asked questions

    What accessibility standard does Best Practice Institute follow?
    BPI aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA and aligns with the Americans with Disabilities Act (ADA) Title III, Section 508 of the Rehabilitation Act, EN 301 549, and the European Accessibility Act (Directive (EU) 2019/882).
    How do I report an accessibility barrier on bestpracticeinstitute.org?
    Email accessibility@bestpracticeinstitute.org with the URL of the page and a brief description of the issue. We aim to respond within five business days and will work with you to provide the information through an accessible alternative if needed.
    Which assistive technologies does the site support?
    The site is designed to work with NVDA, JAWS, and Narrator on Windows; VoiceOver on macOS and iOS; TalkBack on Android; and recent versions of Chrome, Edge, Firefox, and Safari.
    Is the site keyboard navigable?
    Yes. The site supports full keyboard navigation, visible focus indicators on interactive elements, and skip-navigation links for screen-reader users.

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.