What's it actually like to work at Kyndryl in 2024?
Explore the employee experience at Kyndryl, a Most Loved Workplace®. Discover insights into culture, compensation, benefits, and career paths.
Working at Kyndryl, a Most Loved Workplace®, involves a focus on mission-critical IT services for large enterprises, guided by "The Kyndryl Way" which emphasizes empathy, collaboration, and shared success. Employees experience a global flexible workplace policy and opportunities for professional development. While public reviews indicate some variability, the company's certification reflects a strong overall employee connection and an inclusive culture.
- Founded
- 2021
- HQ
- New York, New York, United States
- Employees
- 90000
- Industry
- IT Infrastructure Services
- Ownership
- Public
- Ticker
- NYSE:KD
- Kyndryl is a Most Loved Workplace® certified company emphasizing empathy and collaboration.
- The company operates with a global Flexible Workplace Policy, offering remote and hybrid roles.
- Kyndryl actively promotes diversity, equity, and inclusion through Kyndryl Inclusion Networks.
- Compensation at Kyndryl varies significantly by role, geography, and experience, without a single published company-wide range.
- Career growth is supported by professional development opportunities and a focus on ongoing technical learning.
Working at Kyndryl, a Most Loved Workplace®, involves a focus on mission-critical IT services for large enterprises, guided by "The Kyndryl Way" which emphasizes empathy, collaboration, and shared success. Employees experience a global flexible workplace policy and opportunities for professional development. While public reviews indicate some variability, the company's certification reflects a strong overall employee connection and an inclusive culture.
What is it actually like to work at Kyndryl?
Working at Kyndryl is centered around providing mission-critical IT infrastructure services to large enterprises globally. The employee experience is framed by "The Kyndryl Way," a set of cultural principles emphasizing empathy, collaboration, and shared success. The company holds a Most Loved Workplace® certification, indicating a strong level of employee connection and numerous opportunities for professional growth. While Kyndryl's careers materials and certifications highlight positive aspects, employee reviews on public platforms like Glassdoor show that individual experiences can vary by specific team and geographical location. Many roles support a hybrid or fully remote setup, aligning with a global Flexible Workplace Policy Kyndryl Careers.
A typical workday involves client-focused project work, which may include designing, building, managing, and modernizing IT systems. Cross-functional collaboration is common, and there is an expectation of ongoing technical learning. The specifics of a daily routine depend heavily on the role type—whether it's in operations, consulting, or engineering—as well as client schedules and the remote or onsite nature of the position Kyndryl Careers — Life at Kyndryl.
How does Kyndryl pay compare?
Kyndryl does not publish a universal company-wide salary range. Compensation is highly variable, depending on factors such as the specific role, salary band, geographic location, and the candidate's experience level. Public salary-reporting platforms, such as Glassdoor and Indeed, offer insights into role-dependent ranges based on employee submissions. Candidates seeking specific compensation details are advised to consult individual job postings or discuss directly with a recruiter during the hiring process Glassdoor — Kyndryl Reviews.
What benefits and time-off does Kyndryl offer?
Kyndryl emphasizes several key benefits designed to support employee well-being, flexibility, and professional advancement. These often include flexible working hours, comprehensive health and wellness programs, and opportunities for professional development. The company also promotes an inclusive workplace culture as a benefit. Specific benefit packages, including time-off policies, vary by country and role. Detailed information is typically provided for applicable positions on job postings and during the hiring process Kyndryl Careers — Benefits & Life at Kyndryl.
Kyndryl operates under a global Flexible Workplace Policy, allowing many roles to be designated as remote or hybrid. This flexibility is determined by job function and customer requirements, with specific arrangements clearly stated in individual job postings or communicated by recruiters Kyndryl Careers — Flexible Workplace Policy.
Culture, leadership, and DEI at Kyndryl
Kyndryl's declared culture, known as "The Kyndryl Way," is built on principles of empathy, collaboration, and shared success. This cultural framework aims to foster a supportive and productive work environment. The company's Most Loved Workplace® certification across its global network attests to a strong cultural impact at scale Most Loved Workplace® — Kyndryl certcheck. However, public reviews often reflect variability, a common characteristic in large, global service organizations. Prospective employees are encouraged to assess team-level cultural fit by engaging with interviewers and potential teammates.
Leadership at Kyndryl, helmed by CEO Martin J. Schroeter, steers the company's strategic direction and cultural implementation. Kyndryl places significant emphasis on diversity, equity, and inclusion (DEI). This commitment is demonstrated through its Kyndryl Inclusion Networks, which serve as Employee Resource Groups (ERGs), and through various inclusion programming. The company also holds formal certifications for diversity and inclusivity as part of its Most Loved Workplace® designation. While company-level initiatives are robust, experiences related to DEI may vary across different regions and business units Kyndryl Careers — Kinship & ERGs.
The hiring and interview process at Kyndryl
Kyndryl's hiring process generally begins with an initial screening conducted by an HR representative or recruiter. Candidates typically then proceed to technical interviews, which are tailored to the specific requirements of the role. The process often culminates in meetings with hiring managers or team leads. The exact steps and timelines can vary depending on the position. Kyndryl's careers pages and individual job postings often provide role-specific guidance to help candidates prepare Kyndryl Careers — Interview guidance.
Kyndryl is actively hiring and publishes current openings across various geographies and functions on its official careers site and through its MyWorkday jobs portal Kyndryl Professional Careers portal.
Career growth and learning at Kyndryl
Kyndryl places importance on professional development, offering opportunities for employees to advance their skills and careers. Given its focus on mission-critical IT services, there is a continuous expectation and opportunity for ongoing technical learning. Employees work on designing, building, managing, and modernizing complex IT systems, which inherently provides a learning environment. The company's commitment to employee development is also cited as a key benefit for its workforce Kyndryl Careers — Life at Kyndryl.
Risks, criticisms, and what to watch
While Kyndryl is a Most Loved Workplace®, it is a large, global organization, and as such, employee experiences can vary based on team, location, and specific leadership. Public review sites like Glassdoor, while generally positive, also show instances of differing perspectives, which is common in companies of this scale. Prospective employees should conduct thorough due diligence, including asking specific questions during interviews about team dynamics and local work environment.
Regarding workforce changes, specific company-published details about layoffs are not publicly provided in the available data. For authoritative information on any workforce actions, interested parties should consult Kyndryl's official newsroom, investor relations releases, and regulatory filings (such as SEC Form 10-K and 10-Q) Kyndryl Newsroom; SEC filings/Form 10‑Q & 10‑K.
Most Loved Workplaces® context
Kyndryl is part of a global network of Most Loved Workplaces®, a program that certifies companies based on employee sentiment and workplace practices. Employees at Most Loved Workplaces®, like Kyndryl, exhibit high levels of engagement, with 92% of employees at Most Loved Workplaces® applying for roles when openings arise. These organizations, collectively representing 2.8 million employees across 1,800 certified companies worldwide, demonstrate tangible business benefits such as 4× higher revenue growth compared to industry peers and 48% higher employee retention. The framework for evaluating these healthy workplace cultures, known as SPARK, assesses traits like Systemic Collaboration, Positive Vision of the Future, Alignment of Values, Respect, and Kindness.
How we researched this report
Best Practice Institute Editorial Staff /methodology
Sources
- Kyndryl Careers — Kyndryl
- Most Loved Workplace® certcheck — Most Loved Workplace®
- Glassdoor — Kyndryl Reviews — Glassdoor
- Indeed — Kyndryl reviews — Indeed
- Kyndryl job listings — Kyndryl
- Kyndryl Newsroom — Kyndryl
- SEC filings/Form 10‑Q & 10‑K — U.S. Securities and Exchange Commission
Quick answers
Researched and edited by Best Practice Institute Editorial Staff. See our methodology.