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    WebinarKiller Achievement 2010 60 min

    The Surprisingly Simple Secret to Resolving Conflicts Large and Small

    Leaders who can embrace paradox (fast AND thorough, creative AND disciplined, short term AND long term, tough AND compassionate) are more successful than those who succumb to an either/or mindset. Either/or thinking is a mental habit that flat-lines innovation, stifles cooperation, hampers leadership, alienates customers, discourages listening, de-motivates employees and subtly stymies our success on multiple levels. But it doesn’t have to be that way. In this webinar, Lisa Earle McLeod will introduce you to The Triangle of Truth, a breakthrough model. An elegantly simple tool for leveraging seemingly competing ideas, The Triangle of Truth will help you reframe business and personal challenges in a way that elevate your mind and you spirit.

    Presenter

    LM

    Lisa Earle McLeod

    •The single thought process that differentiates superstar performers from their mediocre counterparts. •How to change the way other people think, and why you should even bother to try. •Why optimism and pessimism are equally dangerous mindsets, and how you can choose something more realistic AND inspiring. •How to deal with crazy people without becoming one of them.

    Key Takeaways

    • 1.'Either/or' thinking is a mental habit that stifles innovation, cooperation, and leadership.
    • 2.Successful leaders embrace paradox, such as being both fast and thorough, or tough and compassionate.
    • 3.The 'Triangle of Truth' is a model for reframing business and personal challenges by leveraging seemingly competing ideas.
    • 4.Embracing paradox elevates the mind and spirit, leading to better outcomes.
    • 5.Leaders can apply the 'Triangle of Truth' by finding the 'AND' between competing ideas instead of choosing one over the other.
    • 6.Using this model fosters a culture where diverse perspectives are valued as components of a more complete solution.
    • 7.Integrating seemingly opposite approaches can improve decision-making, enhance team cohesion, and unlock problem-solving capabilities.

    The Problem with an 'Either/Or' Mindset

    In business and in life, we often face what appear to be competing choices: be fast OR be thorough, be creative OR be disciplined, focus on the short term OR the long term. This 'either/or' thinking is a mental habit that can severely limit success. It is known to flat-line innovation, stifle cooperation, hamper leadership, alienate customers, and de-motivate employees. This binary approach creates unnecessary friction and reduces creativity, preventing organizations and individuals from reaching their full potential.

    A New Framework: The Triangle of Truth

    In this session, presenter Lisa Earle McLeod introduces the 'Triangle of Truth,' a breakthrough model designed to move beyond this restrictive mindset. This elegantly simple tool provides a framework for leveraging seemingly competing ideas. By helping to reframe business and personal challenges, the Triangle of Truth allows leaders and teams to find the 'AND' between conflicting demands, such as being both tough AND compassionate.

    Embracing Paradox for Sustainable Success

    Today's rapidly changing business environment requires the ability to navigate paradox. Organizations must be agile AND stable, innovative AND disciplined. Leaders who can skillfully manage these conflicting demands without sacrificing one for the other are better positioned to drive success. The Triangle of Truth model fosters a culture where diverse perspectives are not seen as opposition, but as essential components of a more complete and innovative solution.

    How Leaders Can Apply This Model

    Leaders can immediately put the 'Triangle of Truth' into practice by following these steps:

    • Identify 'either/or' thinking: Consciously recognize situations where teams are being forced to choose between two seemingly opposite approaches.
    • Reframe the challenge: Instead of choosing one over the other, facilitate discussions that explore the benefits of integrating both.
    • Find the 'AND': Encourage teams to discover how they can be, for example, both fast AND thorough.

    By adopting this approach, leaders can improve decision-making, enhance team cohesion, and unlock new levels of problem-solving capability within their organization.

    This session explores Lisa Earle McLeod's 'Triangle of Truth,' a powerful model designed to help leaders and teams navigate and resolve conflicts by embracing paradoxical thinking rather than succumbing to an 'either/or' mindset. It provides a framework for reframing challenges, fostering innovation, and improving cooperation in both business and personal contexts.

    What you'll learn

    • How 'either/or' thinking can stifle innovation and cooperation within organizations.
    • The principles of Lisa Earle McLeod's 'Triangle of Truth' model.
    • Techniques for reframing seemingly competing ideas into complementary solutions.
    • Strategies for approaching complex business and personal challenges with a more expansive perspective.
    • Methods to encourage listening and de-motivate employees by embracing paradox.

    Who this webinar is for

    • Leaders and managers at all levels seeking better conflict resolution strategies.
    • Team leads and project managers aiming to improve team cooperation and innovation.
    • HR professionals interested in organizational development tools for problem-solving.
    • Individuals looking to enhance their decision-making skills in complex situations.
    • Anyone struggling with 'either/or' mindsets that hinder progress and collaboration.

    Why it matters now

    The ability to embrace paradox is more critical than ever in today's rapidly changing business environment. Organizations face constant pressure to be both agile and stable, innovative and disciplined, global and local. Leaders who can skillfully navigate these seemingly conflicting demands without sacrificing one for the other are better positioned to drive sustainable success. The 'either/or' mindset leads to stagnation, reduces creativity, and creates unnecessary internal friction, making a framework like the 'Triangle of Truth' essential for modern leadership.

    How leaders can apply this

    Leaders can immediately apply the 'Triangle of Truth' by consciously identifying situations where 'either/or' thinking is dominant and re-framing them. Encourage teams to find the 'AND' between competing ideas instead of choosing one over the other (e.g., fast AND thorough, creative AND disciplined). Facilitate discussions that explore the benefits of integrating seemingly opposite approaches. Use this model to foster a culture where diverse perspectives are valued not as opposition, but as potential components of a more complete and innovative solution. This approach can improve decision-making, enhance team cohesion, and unlock new levels of problem-solving capability within the organization.

    About this session

    Key takeaways

    Watching this webinar gives you grounded, practical perspective on Competence. Expect ideas you can use in leadership conversations, not abstract theory, drawn from Lisa Earle McLeod's direct experience.

    Who this is for

    CHROs, HR business partners, talent leaders, executive coaches, organizational development practitioners, and senior leaders who are responsible for killer achievement inside their organization.

    Why it matters now

    Workforce expectations, hybrid work patterns, and AI-driven change keep raising the bar on culture and leadership. Sessions like this help leaders make smarter, more evidence-informed decisions about Competence.

    How to apply it

    Use the ideas here to challenge a current assumption on your team, design a single concrete experiment in the next 30 days, and bring one finding back to your leadership group for discussion.

    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.