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    Research Brief 2020

    Setting Best Practices for COVID-19

    Research Brief

    A recording for this session isn't published. Below is the BPI editorial brief — key takeaways, an in-depth summary, and FAQs drawn from the original session materials and the presenter's body of work.

    Presenter

    LC

    Louis Carter

    Description

    BPI Senior Executive Board Group has been meeting to consider what we can do personally and professionally in response to the coronavirus pandemic. We will have weekly Zoom calls on Monday at 12:00 pm EDT to discuss what we can do to help during this time of need. Join us here - https://lnkd.in/eVy7ntm. Together, we will create and discuss the best practices for...

    1. Stopping the spread of coronavirus in our workplaces;
    2. Managing virtual teams effectively; and
    3. Managing Working at Home

    Key Takeaways

    • 1.Leaders must implement strategies to ensure employee health and safety during a global health crisis.
    • 2.A rapid transition to a remote work environment requires methods that successfully maintain productivity.
    • 3.Clear and consistent communication with all stakeholders is crucial during a crisis.
    • 4.Business models and operational processes must be adapted to navigate new realities.
    • 5.Supporting employee mental health and well-being is critical during periods of high stress.
    • 6.Agile decision-making frameworks are essential for navigating dynamic and unpredictable situations.

    Navigating Unprecedented Challenges

    The COVID-19 pandemic presented global challenges that required leaders to establish new best practices for crisis management. This session with Louis Carter provides guidance on how organizations can adapt their operations, protect their workforce, and ensure stability during periods of significant uncertainty. The principles discussed remain crucial for building organizational resilience against any future disruptions.

    Key Strategies for Organizational Resilience

    This webinar focuses on actionable strategies for senior leaders, HR professionals, and organizational development specialists. Key areas of focus include:

    • Health, Safety, and Well-being: Implement strategies to ensure the health and safety of your workforce. The session provides insights into supporting employee well-being and mental health during stressful times.
    • Workforce and Operations Adaptation: Learn methods for rapidly transitioning to remote work environments while maintaining productivity. The discussion includes techniques for adapting business models and operational processes to new realities.
    • Communication and Decision-Making: Discover approaches for maintaining clear and consistent communication with internal and external stakeholders. The session provides frameworks for making agile decisions in dynamic and unpredictable situations, empowering teams to remain resilient.

    This session addresses the critical need for leaders to establish effective best practices in response to the unprecedented global challenges posed by COVID-19. It provides timely guidance on how organizations can adapt, protect their workforce, and maintain operations amidst rapid changes, ensuring resilience and stability during periods of significant uncertainty.

    What you'll learn

    • Strategies for ensuring the health and safety of employees during a global health crisis.
    • Methods for rapidly transitioning to remote work environments and maintaining productivity.
    • Approaches for clear and consistent communication with stakeholders, both internal and external.
    • Techniques for adapting business models and operational processes to new realities.
    • Insights into supporting employee well-being and mental health during stressful times.
    • Frameworks for making agile decisions in dynamic and unpredictable situations.

    Who this webinar is for

    This session is designed for senior leaders, HR professionals, organizational development specialists, and anyone responsible for guiding their teams and organizations through times of significant disruption. It is particularly relevant for those seeking actionable strategies to safeguard their workforce and maintain business viability during widespread crises.

    Why it matters now

    The ability to effectively manage through a global pandemic, like COVID-19, fundamentally reshaped leadership and organizational resilience. While the immediate crisis has passed, the principles for crisis management, rapid adaptation, and fostering employee well-being remain crucial for any future disruptions. Understanding these best practices is essential for building an organization capable of navigating unforeseen challenges and sustaining long-term success. The lessons learned from this period offer enduring value for preparing for any future major discontinuity.

    How leaders can apply this

    Leaders can immediately apply the insights by re-evaluating their organization's crisis communication plans and health protocols. They should review remote work policies, ensuring they support both productivity and employee well-being, and invest in technology that facilitates seamless virtual collaboration. Furthermore, leaders can use these principles to foster a culture of adaptability and transparency, empowering teams to make informed decisions and remain resilient in the face of change. Implementing flexible operational models and emphasizing empathetic leadership will strengthen organizational foundations for any future challenges.

    About this session

    Key takeaways

    Watching this webinar gives you grounded, practical perspective on workplace culture. Expect ideas you can use in leadership conversations, not abstract theory, drawn from Louis Carter's direct experience.

    Who this is for

    CHROs, HR business partners, talent leaders, executive coaches, organizational development practitioners, and senior leaders who are responsible for workplace culture inside their organization.

    Why it matters now

    Workforce expectations, hybrid work patterns, and AI-driven change keep raising the bar on culture and leadership. Sessions like this help leaders make smarter, more evidence-informed decisions about workplace culture.

    How to apply it

    Use the ideas here to challenge a current assumption on your team, design a single concrete experiment in the next 30 days, and bring one finding back to your leadership group for discussion.

    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.