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    Webinar 2021

    Next Practices in Building & Managing High Performing Virtual Teams

    Presenter

    DG

    Diane Gayeski

    Dean, Graduate & Professional Studies, Ithaca College·Ithaca College / Gayeski Analytics

    Description

    As the COVID impacted workplace continues into the new year, the need to continue to engage teams, increase collaboration, and reduce burnout is crucial. We have reached a new frontier in talent management, one where no playbook exists and there are no proven “best practices”, only NEXT PRACTICES. In this session, we will address these important issues and plan to hit the ground running in 2021 to execute initiatives and achieve results. As a Senior Executive Board, we are uniquely positioned to create these within our organization for fighting for what we believe in and doing things differently and better than they have in the past. What is a Next Practice Session: * Create the practices as you believe they Ought To Be. If we envision them, they will become reality. * Share one thing that you would like to do differently and haven’t had the chance. * Co-create the change you envision in your company. What a Next Practice Session IS NOT: * Sharing what has already been done, or what you have been told to do. * Sharing practices that you have learned from other organizations.

    Learning Points

    In this session, we will use the following discussion prompts: To reduce burnout and increase wellness within our virtual teams, the following programs should be developed… The ways we have increased performance and productivity in our organizations in Q4 are... Collaboration has been most impacted when start/stop/do more of/do less of.... To achieve and execute our 2021 goals, talent management must start/stop/do more of/do less of the following in the new year....

    Key Takeaways

    • 1.Proven 'best practices' are insufficient for navigating the new frontier of talent management in a post-COVID workplace.
    • 2.Leaders should co-create 'next practices'—visionary, context-specific approaches to how work ought to be done.
    • 3.A 'Next Practice' session encourages creating new solutions rather than replicating what other organizations have done.
    • 4.Key areas for developing next practices include burnout reduction, performance improvement, and virtual collaboration.
    • 5.Talent management strategies must be actively re-evaluated to achieve future goals in a virtual environment.

    The New Frontier of Talent Management

    As organizations continue to navigate the complexities of a virtual and hybrid workplace, the old playbooks for talent management no longer apply. The challenges of engaging teams, fostering collaboration, and preventing employee burnout require a new approach. This session with Louis Carter moves beyond "best practices" to explore the co-creation of "Next Practices."

    What are 'Next Practices'?

    A "Next Practice" is a visionary approach to creating workplace practices as they ought to be, rather than simply sharing what has already been done or borrowing from other organizations. This forward-thinking method empowers leaders to co-create the changes they envision for their companies. It is a shift from adopting established methods to inventing new ones that are better suited for the current and future landscape of work.

    A Session for Co-Creation

    This interactive session is designed for senior executives to collaboratively address critical issues and plan for future success. The discussion is structured around key prompts to generate innovative solutions:

    • Wellness and Burnout: What new programs should be developed to reduce burnout and increase wellness within virtual teams?
    • Performance and Productivity: What are the most effective ways to increase performance and productivity in a remote setting?
    • Team Collaboration: To enhance collaboration, what behaviors and processes should teams start, stop, do more of, or do less of?
    • Future-Ready Talent Management: How must talent management practices evolve for organizations to execute their strategic goals in the coming year?

    This session delves into advanced strategies for cultivating and overseeing high-performing virtual teams. It addresses the critical considerations leaders face when ensuring productivity, engagement, and collaboration in a remote or hybrid work setting, offering insights that remain highly relevant in today's dynamic work landscape.

    What you'll learn

    • How to identify and implement the "next practices" for virtual team management.
    • Techniques for fostering strong communication and collaboration across geographical divides.
    • Methods for measuring and improving performance in a distributed environment.
    • Strategies for maintaining team culture and engagement when not co-located.
    • Ways to leverage technology to support virtual team effectiveness.

    Who this webinar is for

    • Executives and senior leaders overseeing remote or hybrid workforces.
    • HR professionals focused on organizational design and talent management in virtual settings.
    • Team managers and supervisors leading distributed teams.
    • Anyone interested in optimizing virtual team performance and future-proofing their organization's approach to work.

    Why it matters now

    The shift to remote and hybrid work models has accelerated, making the ability to effectively manage virtual teams a core competency for modern leaders. Organizations that master these skills can unlock greater talent pools, increase flexibility, and enhance resilience. Understanding these next practices is crucial for maintaining competitive advantage and ensuring sustainable growth in an increasingly distributed global economy.

    How leaders can apply this

    Leaders can immediately apply insights from this session by first assessing their current virtual team infrastructure and processes. Consider implementing new communication protocols or collaboration tools discussed by Louis Carter. Focus on intentional culture-building activities tailored for remote engagement. Regularly solicit feedback from team members to adapt strategies and ensure that management approaches are supporting, not hindering, virtual team performance and well-being. Prioritize developing trust and accountability within distributed teams through clear expectations and consistent support.

    About this session

    Key takeaways

    Watching this webinar gives you grounded, practical perspective on workplace culture. Expect ideas you can use in leadership conversations, not abstract theory, drawn from Diane Gayeski's direct experience.

    Who this is for

    CHROs, HR business partners, talent leaders, executive coaches, organizational development practitioners, and senior leaders who are responsible for workplace culture inside their organization.

    Why it matters now

    Workforce expectations, hybrid work patterns, and AI-driven change keep raising the bar on culture and leadership. Sessions like this help leaders make smarter, more evidence-informed decisions about workplace culture.

    How to apply it

    Use the ideas here to challenge a current assumption on your team, design a single concrete experiment in the next 30 days, and bring one finding back to your leadership group for discussion.

    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.