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    WebinarRespect 2009 60 min

    Leading with Questions

    Great leaders ask great questions. They know when, how, and what questions to ask. In this webinar, Mike Marquardt will share what he learned from leaders around the world, providing their insights to the following questions: Why are more leaders using questions rather than statements to achieve business success and worker fulfillment? What are ways to make questions more powerful? Why did Peter Drucker say that the leader of the past was one who had answers whereas the leader of the future is one who has great questions? How can questions generate great visions and excite workers? How can questions better solve complex problems? What questions best develop leaders and build great teams? Why is it difficult for leaders to ask questions? How can one develop a strong questioning competence?

    Presenter

    MM

    Michael Marquardt

    •How to use questions in solving problems, building teams, developing subordinates, and changing organizations •The differences of learning versus judging questions •How to generate great questions

    Key Takeaways

    • 1.Shifting from providing answers to asking questions is a powerful leadership strategy for modern challenges.
    • 2.Leaders can formulate more impactful questions to inspire vision, engage employees, and solve complex problems.
    • 3.Strategic questioning is a technique for developing future leaders and strengthening team cohesion.
    • 4.Asking questions fosters psychological safety, encouraging diverse perspectives and unlocking a team's collective intelligence.
    • 5.Leaders must overcome common personal and organizational barriers to adopt a question-based leadership approach.
    • 6.Developing a strong questioning competence is a continuous journey that improves team engagement and performance.

    The Modern Leader: From Answers to Questions

    In today's fast-paced and ambiguous business landscape, the traditional model of a leader who provides all the answers is no longer effective. The complexity of modern challenges requires a shift toward collaborative problem-solving. This session explores the wisdom behind Peter Drucker's assertion that "the leader of the past was one who had answers whereas the leader of the future is one who has great questions." By leading with inquiry, leaders can unlock collective intelligence and empower teams to navigate complexity with greater agility and innovation.

    The Power of Strategic Questioning

    Adopting a question-based approach allows leaders to drive success on multiple fronts, from achieving business goals to enhancing worker fulfillment. It's a tool for transforming team dynamics and organizational culture.

    Inspire Vision and Solve Problems

    Strategic questions are fundamental to generating great visions and engaging employees in the process. When leaders ask powerful, thought-provoking questions, they challenge their teams to think critically and creatively. This method is highly effective for tackling intricate problems by drawing on diverse perspectives and fostering a sense of shared ownership over the solutions.

    Build Teams and Develop Leaders

    Questioning is a powerful tool for building team cohesion and fostering psychological safety. When leaders ask questions rather than issuing directives, they create an environment where team members feel safe and empowered to contribute their ideas. This not only strengthens the team but also serves as a method for developing future leaders by modeling a coaching-oriented style of communication and influence.

    How to Cultivate a Questioning Competence

    While it can be difficult for leaders to shift from providing answers to asking questions, developing this competence is a learnable skill that yields significant returns.

    Practical Steps for Implementation

    • Reframe Statements: Consciously turn directives into questions. Instead of saying, "We should do X," ask, "What are the potential benefits of doing X, and what challenges might we encounter?"
    • Practice Active Listening: Listen to the responses you receive without interruption. Create the space necessary for new ideas to emerge and be heard.
    • Ask Open-Ended Questions: Focus on questions that provoke deeper thought and cannot be answered with a simple "yes" or "no."
    • Establish a Routine: Make inquiry a standard part of team meetings, one-on-ones, and strategic planning sessions to build a culture where curiosity is valued.

    This session delves into the art and science of leading with questions, exploring why this approach is increasingly vital for modern leaders. It examines how strategic questioning can not only drive business success and innovation but also enhance psychological safety within teams, fostering an environment where individuals feel empowered to contribute and collaborate effectively. The principles discussed remain highly relevant for navigating complex organizational challenges and building resilient, engaged workforces.

    What you'll learn

    • Why shifting from providing answers to asking questions is a powerful leadership strategy.
    • Methods for formulating more impactful and thought-provoking questions.
    • How questioning can inspire vision, engage employees, and solve intricate problems.
    • Techniques for using questions to develop future leaders and strengthen team cohesion.
    • Strategies to overcome common barriers leaders face when adopting a question-based approach.
    • Ways to cultivate a robust questioning competency within yourself and your organization.

    Who this webinar is for

    • Leaders and managers at all levels seeking to improve their communication and influence.
    • HR professionals interested in fostering a culture of inquiry and psychological safety.
    • Organizational development specialists looking for tools to enhance leadership effectiveness.
    • Team leads aiming to empower their members and drive greater collaboration.
    • Anyone interested in developing a more coaching-oriented leadership style.

    Why it matters now

    In today's fast-paced and ambiguous business landscape, leaders can no longer rely solely on providing definitive answers. The complexity of challenges and the need for continuous innovation demand a shift towards collaborative problem-solving and shared ownership. Leading with questions cultivates an environment of psychological safety, encouraging diverse perspectives and unlocking collective intelligence. This approach empowers teams to think critically, adapt quickly, and contribute meaningfully, which is essential for organizational resilience and sustainable growth in a dynamic world.

    How leaders can apply this

    Leaders can immediately begin by consciously reframing statements as questions to encourage team input and critical thinking. For instance, instead of saying, "We should do X," try, "What are the potential benefits of doing X, and what challenges might we encounter?" Actively listen to responses without interruption, creating space for ideas to emerge. Practice asking open-ended questions that provoke deeper thought rather than simple yes/no answers. Establish a routine of using inquiry during team meetings, one-on-ones, and strategic planning sessions to foster a culture where curiosity and shared discovery are valued. Michael Marquardt's insights emphasize that developing a strong questioning competence is a continuous journey that yields significant returns in team engagement and organizational performance.

    About this session

    Key takeaways

    Watching this webinar gives you grounded, practical perspective on Psychological Safety. Expect ideas you can use in leadership conversations, not abstract theory, drawn from Michael Marquardt's direct experience.

    Who this is for

    CHROs, HR business partners, talent leaders, executive coaches, organizational development practitioners, and senior leaders who are responsible for respect inside their organization.

    Why it matters now

    Workforce expectations, hybrid work patterns, and AI-driven change keep raising the bar on culture and leadership. Sessions like this help leaders make smarter, more evidence-informed decisions about Psychological Safety.

    How to apply it

    Use the ideas here to challenge a current assumption on your team, design a single concrete experiment in the next 30 days, and bring one finding back to your leadership group for discussion.

    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.