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    Research Brief 2015

    Fast Action Learning Circle: Benchmarking Successes in Designing, Developing and Assessing Technical Competencies

    Monthly Fast Action Benchmarking Session

    Research Brief

    A recording for this session isn't published. Below is the BPI editorial brief — key takeaways, an in-depth summary, and FAQs drawn from the original session materials and the presenter's body of work.

    Presenter

    BI

    Best Practice Institute

    Best Practice Institute

    **Monthly Fast Action Benchmarking Session**

    Description

    Most organizations focus on leadership and management development competencies when building their leadership development and HR programs. A majority of leaders and managers agree that technical skills are one of the most important aspects of excelling and succeeding within an organization. Some of the greatest CEOs like Jack Welch, and CLOs like Kimo Kippen, CLO at Hilton Worldwide, started out by performing the technical functions of the organization and rising to succeed in higher positions in the organization. However, more often than not, organizations leave out key technical skills in the overall competency model and developmental program. Does your organization leave out technical skills for employee development in your organization? Or are you implementing a holistic and integrated model that accounts for the technical aspects of your business that make you competitive in the marketplace?

    Learning Points

    • Successes and Learnings from Technical Competency Models • The best Knowledge, Skills, Attributes, Behaviors, and Abilities of a Great Technical Competency Model • What models have you used for Developing Your Technical Competency Model • How Do you Integrate Your Technical Competency Model into Your Overall HR System/HRIS and Talent Management Model

    Who Will Participate

    BPI Community members, executives and experts

    Key Takeaways

    • 1.Organizations can benchmark successful approaches for designing technical competency frameworks.
    • 2.A clear definition of technical skills required for current and future roles is essential for effective workforce planning.
    • 3.Targeted training programs and reliable assessment methods are necessary to measure progress and identify skill gaps.
    • 4.Technical competencies must be aligned with strategic organizational goals to drive innovation and productivity.
    • 5.The shrinking shelf-life of technical skills makes continuous skill enhancement a strategic imperative for businesses.
    • 6.Fostering a culture of continuous learning is crucial for building an adaptive and capable workforce.

    The Strategic Importance of Technical Skill Development

    In today's rapidly evolving business landscape, the value and relevance of technical skills are diminishing faster than ever. This reality makes the systematic design, development, and assessment of technical competencies a critical strategic imperative, not just a standard HR function. Organizations that proactively upskill their workforce are better positioned to remain effective, competitive, and innovative. Ensuring employees possess the right technical abilities directly correlates with increased productivity and the capacity to seize new market opportunities.

    Building a Robust Technical Competency Framework

    A structured approach is essential for cultivating the technical skills necessary for current and future business success. This involves creating a comprehensive framework that addresses how competencies are designed, developed, and evaluated.

    Designing and Benchmarking Competencies

    The first step is to benchmark successful approaches from other organizations to inform the design of your own competency model. A well-designed framework clearly defines the specific technical skills required for each role, aligning them with the organization's strategic goals. This process provides a clear roadmap for talent development.

    Development and Assessment

    Once competencies are defined, organizations must implement targeted training and development programs to build those skills within teams. To ensure these programs are effective, leaders should establish reliable assessment methods to:

    • Validate employee proficiencies.
    • Measure progress against defined benchmarks.
    • Identify and address critical skill gaps.

    How Leaders Can Drive a Culture of Continuous Learning

    Leaders can champion this framework to cultivate a more capable and adaptive workforce. By applying these principles, they can foster a culture of continuous learning and skill enhancement. Practical application involves refining the organization's competency models, investing in targeted training, and using assessment data to inform workforce planning. A workforce committed to ongoing skill development is prepared to tackle complex challenges and drive sustained business success.

    This session explores effective strategies for building and evaluating technical competencies within organizations. It remains highly relevant for leaders aiming to ensure their workforce possesses the precise skills needed to drive innovation and maintain a competitive edge in rapidly evolving industries.

    What you'll learn

    • Benchmarking successful approaches to technical competency design.
    • Methods for developing targeted technical skills within teams.
    • Strategies for accurately assessing and validating technical proficiencies.
    • How to align technical competencies with strategic organizational goals.
    • Insights into creating a robust framework for continuous skill enhancement.

    Who this webinar is for

    • HR professionals and talent development specialists.
    • Organizational development leaders.
    • Training managers and instructional designers.
    • Team leads and department heads responsible for skill building.
    • Executives focused on workforce planning and strategic capability.

    Why it matters now

    In today's fast-paced environment, the shelf life of technical skills is shrinking. Organizations must continuously adapt and upskill their workforce to remain relevant and effective. This makes the systematic design, development, and assessment of technical competencies not just an HR function, but a strategic imperative. Ensuring employees have the right technical abilities directly impacts productivity, innovation, and an organization's ability to capitalize on new opportunities.

    How leaders can apply this

    Leaders can use the insights from this session to initiate or refine their organization's competency framework. This involves clearly defining the technical skills required for current and future roles, implementing targeted training programs, and establishing reliable assessment methods to measure progress and identify skill gaps. Applying these principles helps cultivate a more capable and adaptive workforce, ready to tackle complex challenges and contribute to sustained business success. This also involves fostering a culture of continuous learning and skill development.

    About this session

    Key takeaways

    Watching this webinar gives you grounded, practical perspective on workplace culture. Expect ideas you can use in leadership conversations, not abstract theory, drawn from Best Practice Institute's direct experience.

    Who this is for

    CHROs, HR business partners, talent leaders, executive coaches, organizational development practitioners, and senior leaders who are responsible for workplace culture inside their organization.

    Why it matters now

    Workforce expectations, hybrid work patterns, and AI-driven change keep raising the bar on culture and leadership. Sessions like this help leaders make smarter, more evidence-informed decisions about workplace culture.

    How to apply it

    Use the ideas here to challenge a current assumption on your team, design a single concrete experiment in the next 30 days, and bring one finding back to your leadership group for discussion.

    Frequently asked questions

    Best Practice Institute

    Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

    The Workplace Report

    The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

    The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.