PENNYMAC

Financial Services · Westlake Village, CA · 4,200 employees · Led by David Spector, Chairman & CEO

Certifications

3 across 2 years (2024–2025)

SPARK benchmark

Validated scores publishing when the 2026 research cycle closes

The Story

Why PENNYMAC is Most Loved

For over 15 years, Pennymac has been a leading mortgage lender and servicer, helping 5M+ homeowners — offering FHA, VA, home-equity, investment-property, and jumbo loans, and ranked #1 correspondent aggregator, #2 overall lender, and #3 wholesale lender.

Positive Vision for the Future: A strong promote-from-within culture (87% of executive, 83% mid-level and 81% front-line managers promoted internally) and AI-driven innovation.
Alignment of Values: A.R.E. (Accountable, Reliable, Ethical) core values plus G.R.E.A.T. Leadership Standards (Grow, Respect, Energize, Achieve, Together).
CEO Strengths: Chairman & CEO David Spector champions engagement, inclusion and philanthropy; Pennymac is the Official Mortgage Supporter of Team USA and LA28.
Respect: Town halls, "My Two Cents" idea awards and "GREAT Days" site visits.
Loved Culture: Collaborative, AI-enabled teamwork connected to the mission.
Benefits: The AMPLIFY benefits program, 401(k) match, home-loan options, onsite gyms and subsidized dining/Grubhub credits.

In employees' words

“Great atmosphere. Great employees. Room for growth.”
— Verified employee

“The company always does what's right without hesitation… They provide the best work platform in the industry!”
— Verified employee

“Growth in ever-changing markets; always up to date with leading technologies.”
— Verified employee

Best Practice Institute

Best Practice Institute is the research organization behind Most Loved Workplace® certification, the SPARK Model, the Love of Workplace Index™ (LOWI™), and The Workplace Report.

The Workplace Report

The Workplace Report is BPI's original workplace culture research and editorial briefing series for CEOs, CHROs, people leaders, talent leaders, and employer-brand teams. It turns BPI's 25 years of research, Most Loved Workplace® certification data, SPARK findings, and current workforce signals into practical analysis leaders can use.

The report format includes executive summaries, research-backed articles, company examples, methodology notes, and practical implications for retention, hiring, culture, leadership, and employee experience. New research and analysis is published on an ongoing editorial cadence at /workplace-report.